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Customer Reviews & Testimonials

Our clients agree, for pest control solutions in Essex, including Chelmsford, Colchester and Brentwood, Pest Defence offer unbeatable service. Fast, effective and practical wildlife management is what the team are passionate about. But don’t take our word for it! Have a read of our customer reviews and testimonials.

  • "I Made a call to pestdefence, within 20minutes Andrew rang backhand booked a visit I had wasps in my roof, luckily I live in a chalet bungalow, so no problems reaching the site of entry. Andrew is a very polite man, and didn't rush to get away as others have done, think he enjoyed the coffee. I was told to phone him in a few days if they were still around, I had to call him back, this visit was successful, no more wasps, thank you Andrew"

    - Jennifer Slade, "Dorothy

  • "Andrew at Pest Defence came the morning after I called to deal with squirrels in the loft. He made four visits. He was professional, reliable and courteous. He kept coming back until the problem was completely resolved. I highly recommend Andrew Lock and Pest Defence."

    - Heidi

  • "Professional and friendly customer service. Roger was quick to come out to assess the initial squirrel problem with Andrew and John doing an excellent job resolving the issue. Highly recommend. "

    - Greg Janes

  • "We were very pleased with the way Pest Defence dealt with our problem with rats. Always polite, efficient and friendly, nothing was too much trouble. The fee for the service was very reasonable and we would have no hesitation about using them again. "

    - Mr & Mrs Wyatt

  • "Pest Defence are a superb company. For many years they have looked after our large residential estate and our school. The team are extremely friendly and responsive. No job is too much trouble for them. It is always an absolute pleasure to meet them when they visit our sites. They schedule our pest control at both sites and since they came on board we have had no problems whatsoever. Pest nuisance is significantly reduced under their care and whenever there is a one off incidence they deal with it the same day. We thoroughly recommend this company. Try them. You will not regret it. "

    - Guy Eaton

  • "Efficient and quick service, Trevor took care of the problem swiftly and professionally. Come back about 4 times and found the origin of the problem that permit us to solve it easily. Wouldn't hesitate to recommend them. "

    - Lucia

  • "Prompt service, returned 4 times to ensure our mouse problem was taken care of. Really friendly helpful guy. Would have no hesitation recommending Pest Defence. Oh, and should mention, they were about a quarter of the price that Rentokil quoted for much the same service. Thanks very much."

    - Simon J

  • "I would like to thank Dean Price. He was very professional and sympathetic. Pest Defence will be my first call should I have any more problems. Thank you once again."

    - Mrs S Maeder

  • "A friendly and professional service. Felt supported and reassured that Pest Defence would continue to help until our pest problem was resolved. Had used other companies but the advice given by Pest Defence lead to solving our issues. Hope you don't need them but would definitely recommend their services and use them again if necessary."

    - Jackie

  • "We have used Pest Defence for several issues and they have always been excellent. Service is polite, efficient and effective and the follow up visits ensure the issue is solved. Joe is very knowledgable and we would happily recommend Pest Defence to others. "

    - Natalie H

"I am writing to say how extremely grateful and indebted we all are for the service provided by Pest Defence and to compliment you on your staff and their knowledge and commitment.

You will recall that we had suffered from a persistent rat problem for the previous two and a half years and three other pest control companies had failed to eliminate the problem, but in just a few weeks you located and rectified the cause of the problem and eradicated the rats.

Since then we have enjoyed a rat free home and family life is back to normal. I thought it only right that I should thank you before it becomes too distant a memory.

We have already recommended Pest Defence to friends and family and we will not hesitate to call you again if ever we need to. We only wish we had found you earlier."

- J Parker, East Hanningfield

"In a world where we are so quick to criticise, I would like to draw to your attention to how very impressed we have recently been with the work of Pest Defence Ltd.

You have been visiting our site for some time and have always given us very good service, but in the past couple of weeks you have been exemplary.

We have just had a new build completed and have had an unexpected infestation of mice. Pest Defence were extremely prompt in attendance to the problem and very tenacious in finding the source of entry and understanding their activity patterns in order to eliminate the problem quickly.

I have been hugely impressed with the work and efficiency of Pest Defence Ltd, but most importantly, your attitude."

- S Harwood, Epping

"As a major salad cress grower it is essential that Pest Control and Environmental Hygiene is carried out by a reliable and efficient contractor, this together with reliability and a good response time.

After using two nationwide contractors it was found that the response time and service deteriorated, but costs rose.

It was decided to use a local based pest control company and I have no reason to fault Pest Defence Ltd and will continue to contract them to undertake any work required in their field. At present a saving of 40%."

- K R Templey, Dawndew Salads, Chelmsford

"I am pleased to confirm that Pest Defence Limited have been contracted to provide pest control services at our site for over five years during which time we have been completely satisfied with their services.

The services provided by Pest Defence Limited have always been completely reliable in all routine and emergency operations giving prompt and efficient response when needed. Their staff have always been polite, enthusiastic and trustworthy and have always demonstrated a high level of technical expertise.

I would have no hesitation in recommending their services to any prospective organisation."

- W A Robinson, J Knight, London

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