Remote Help & Advice

In response to current government guidelines regarding the Covid-19 outbreak, Pest Defence are now offering a remote diagnosis and advice service for customers who are self-isolating or would prefer not to be visited at their home.

You call us and let us know the problem
We can diagnose the problem over the phone or via video chat
Safe, secure payment over the phone
We provide specialist advice to deal with the issue
If necessary, we carry out safe, contact-free pest control

Only essential contact is advised during the pandemic; however, the nature of the pest control sector means that it is often an essential service. Although we are still operating as usual and are happy to visit clients at their homes or premises, we understand that some people may want to avoid this, so we have devised this process to enable you to access our professional advice from the comfort of your home.

Pest Defence is a reputable pest control company serving domestic and commercial customers throughout London and Essex. Please do not hesitate to contact us with any queries.

Reviews & Testimonials

Our clients agree, for pest control solutions in Essex, including Chelmsford, Colchester and Brentwood, Pest Defence offer unbeatable service.

Thank you for your excellent attention, I am so grateful for your prompt action in ridding us of our pestilence. You have been brilliant. Will be in touch if we ever have the need again.

S Bartillas, Islington

Melanie Hutchinson

Great service . Helpful and efficient

2 months ago
Julia Reynolds

Contacted 3 companies when I saw a rat in the garden. Left 3 messages and within half an hour Pest defence had returned my call and listened to my mes ... sage. From there on in I can honestly say, this has been 5 star service. Professional, on time, did what they said they would do and more and above all Andy Lock their representative was a quite frankly brilliant, affable and a really nice man. Will have them back at the drop of a hat. Thank you Andy and Team

4 months ago
J

Charles came over to release a pigeon that had fallen into our chimney and was stuck in the fireplace. He was quick, professional, took the necessary ... safety precautions and released the bird without any harm. Very grateful and would definitely recommend their services!

8 months ago
Anonymous

Brilliant & inteligent too. guy knew exactly what the infestation was , very clever & helpful ,many thanks

1 year ago
Tony & Karen

We phoned and booked Pest Defence after finding both Flea bites and Fleas in our house which had been brought in from the garden on or clothes. Roger ... came along as arranged and began by asking questions (we had no pets) he gave us lots of useful information regarding Flea infestation and confirmed that we did not need to have our home sprayed as there was no “host animal” present and that any Fleas still present (probably Bird fleas not Foxes) would not be able to breed, without a host. Any Fleas remaining would naturally die off shortly “humans are not a host”; given the above our house was not sprayed. I asked Roger what was the cost for his visit and advice, to which he replied “No charge” for his time and knowledge/advice. Many Thanks, Roger, for your time and expert advice, we are both so grateful to you and your Company for all your help and expertise, regarding this worrying situation, which I have not had to face before. We would both thoroughly recommend Pest Defence to anyone who finds themselves in this situation, best wishes Tony and Karen.

1 year ago
Tony And Karen

We phoned and booked Pest Defence after finding both Flea bites and Fleas in our house which had been brought in from the garden on or clothes. Roger ... came along as arranged and began by asking questions (we had no pets) he gave us lots of useful information regarding Flea infestation and confirmed that we did not need to have our home sprayed as there was no “host animal” present and that any Fleas still present (probably Bird fleas not Foxes) would not be able to breed, without a host. Any Fleas remaining would naturally die off shortly “humans are not a host”; given the above our house was not sprayed. I asked Roger what was the cost for his visit and advice, to which he replied “No charge” for his time and knowledge/advice. Many Thanks, Roger, for your time and expert advice, we are both so grateful to you and your Company for all your help and expertise, regarding this worrying situation, which I have not had to face before. We would both thoroughly recommend Pest Defence to anyone who finds themselves in this situation, best wishes Tony and Karen.

1 year ago
Tony And Karen

We phoned and booked Pest Defence after finding both Flea bites and Fleas in our house which had been brought in from the garden on or clothes. Roger ... came along as arranged and began by asking questions (we had no pets) he gave us lots of useful information regarding Flea infestation and confirmed that we did not need to have our home sprayed as there was no “host animal” present and that any Fleas still present (probably Bird fleas not Foxes) would not be able to breed, without a host. Any Fleas remaining would naturally die off shortly “humans are not a host”; given the above our house was not sprayed. I asked Roger what was the cost for his visit and advice, to which he replied “No charge” for his time and knowledge/advice. Many Thanks, Roger, for your time and expert advice, we are both so grateful to you and your Company for all your help and expertise, regarding this worrying situation, which I have not had to face before. We would both thoroughly recommend Pest Defence to anyone who finds themselves in this situation, best wishes Tony and Karen.

1 year ago
Anonymous

Excellent service. Roger phoned pretty much immediately to discuss the problem I had emailed through. He gave sound advice on what we could do ourselv ... es to rid our chimney of flies caused by a dead bird and reassured us that someone would come out to help if the problem persisted. He was pleasant, friendly and very obviously knew his job. I would 100% recommend this company and would definitely contact them again should another problem arise.

1 year ago
Anonymous

Phoned for advice re bees getting into a hole in the wall of my house. Received very clear advice and this was confirmed when the bees moved away, no ... need for physical action.

1 year ago
Andrea

Had a few unidentified and uninvited guests in our loft so I called around for a few quotes. Although Charles from Pest Defence was not the first pers ... on I spoke to, or indeed, the cheapest, he won our business by being informative, polite, and helpful from the get-go. He visited us three times, and based on our description, first thinking our guests may be squirrels (putting down traps), then when these were unsuccessful, aiming for mice (putting down poison), he managed to rid us of whatever the source of the noise was. He was courteous and helpful in every single one of our interactions, kept to the agreed times, was flexible, took great care when carrying out his job. The service Charles provided, especially with the added complication of a country-wide lockdown being in place during this period, was excellent. While I hope I will never have to see another pest control professional in my life, and I do mean this in the nicest possible way, if I did have a need for one, I would opt for Pest Defence again!

1 year ago

Remote Help & Advice

Melanie Hutchinson

Julia Reynolds

J

Anonymous

Tony & Karen

Tony And Karen

Tony And Karen

Anonymous

Anonymous

Andrea

Business as usual!

COVID-19 update