Remote Help & Advice

In response to current government guidelines regarding the Covid-19 outbreak, Pest Defence are now offering a remote diagnosis and advice service for customers who are self-isolating or would prefer not to be visited at their home.

You call us and let us know the problem
We can diagnose the problem over the phone or via video chat
Safe, secure payment over the phone
We provide specialist advice to deal with the issue
If necessary, we carry out safe, contact-free pest control

Only essential contact is advised during the pandemic; however, the nature of the pest control sector means that it is often an essential service. Although we are still operating as usual and are happy to visit clients at their homes or premises, we understand that some people may want to avoid this, so we have devised this process to enable you to access our professional advice from the comfort of your home.

Pest Defence is a reputable pest control company serving domestic and commercial customers throughout London and Essex. Please do not hesitate to contact us with any queries.

Reviews & Testimonials

Our clients agree, for pest control solutions in Essex, including Chelmsford, Colchester and Brentwood, Pest Defence offer unbeatable service.

Thank you for your excellent attention, I am so grateful for your prompt action in ridding us of our pestilence. You have been brilliant. Will be in touch if we ever have the need again.

S Bartillas, Islington

Anonymous

We had a problem with swarms of flies in our house , after contacting pest defence Andrew Lock discovered vermin had died in our drain and decomposed ... causing the problem, after investigating and baiting two drains he returned weekly to check and re bait ,we haven’t had the problem since. Fabulous service, and a nice man who deals with the problem professionally. Would not hesitate to recommend Andrew or his company again 5Star service Thanks .

1 month ago
Anonymous

Excellent service, by knowledgeable, friendly, helpful staff. I tried other pest controllers before who couldn't get rid of my squirrel infestati ... on and seemed more interested in upselling other options/repeat visits to me without actually getting rid of the problem for me. Trevor & Ben did the job for the fee they quoted- it took a while but they always turned up cheerfully and promptly; they offered expert guidance on what we needed to do and kept up their side of the bargain by catching all the squirrels until they were all gone. I've already recommended them to friends and family and although I hope I never have cause to call them in again if we do have a pest control problem of any sort in the future I know who I will be calling.

2 months ago
Melanie Hutchinson

Great service . Helpful and efficient

10 months ago
Julia Reynolds

Contacted 3 companies when I saw a rat in the garden. Left 3 messages and within half an hour Pest defence had returned my call and listened to my mes ... sage. From there on in I can honestly say, this has been 5 star service. Professional, on time, did what they said they would do and more and above all Andy Lock their representative was a quite frankly brilliant, affable and a really nice man. Will have them back at the drop of a hat. Thank you Andy and Team

11 months ago
J

Charles came over to release a pigeon that had fallen into our chimney and was stuck in the fireplace. He was quick, professional, took the necessary ... safety precautions and released the bird without any harm. Very grateful and would definitely recommend their services!

1 year ago
Anonymous

Brilliant & inteligent too. guy knew exactly what the infestation was , very clever & helpful ,many thanks

1 year ago
Tony & Karen

We phoned and booked Pest Defence after finding both Flea bites and Fleas in our house which had been brought in from the garden on or clothes. Roger ... came along as arranged and began by asking questions (we had no pets) he gave us lots of useful information regarding Flea infestation and confirmed that we did not need to have our home sprayed as there was no “host animal” present and that any Fleas still present (probably Bird fleas not Foxes) would not be able to breed, without a host. Any Fleas remaining would naturally die off shortly “humans are not a host”; given the above our house was not sprayed. I asked Roger what was the cost for his visit and advice, to which he replied “No charge” for his time and knowledge/advice. Many Thanks, Roger, for your time and expert advice, we are both so grateful to you and your Company for all your help and expertise, regarding this worrying situation, which I have not had to face before. We would both thoroughly recommend Pest Defence to anyone who finds themselves in this situation, best wishes Tony and Karen.

1 year ago
Tony And Karen

We phoned and booked Pest Defence after finding both Flea bites and Fleas in our house which had been brought in from the garden on or clothes. Roger ... came along as arranged and began by asking questions (we had no pets) he gave us lots of useful information regarding Flea infestation and confirmed that we did not need to have our home sprayed as there was no “host animal” present and that any Fleas still present (probably Bird fleas not Foxes) would not be able to breed, without a host. Any Fleas remaining would naturally die off shortly “humans are not a host”; given the above our house was not sprayed. I asked Roger what was the cost for his visit and advice, to which he replied “No charge” for his time and knowledge/advice. Many Thanks, Roger, for your time and expert advice, we are both so grateful to you and your Company for all your help and expertise, regarding this worrying situation, which I have not had to face before. We would both thoroughly recommend Pest Defence to anyone who finds themselves in this situation, best wishes Tony and Karen.

1 year ago
Tony And Karen

We phoned and booked Pest Defence after finding both Flea bites and Fleas in our house which had been brought in from the garden on or clothes. Roger ... came along as arranged and began by asking questions (we had no pets) he gave us lots of useful information regarding Flea infestation and confirmed that we did not need to have our home sprayed as there was no “host animal” present and that any Fleas still present (probably Bird fleas not Foxes) would not be able to breed, without a host. Any Fleas remaining would naturally die off shortly “humans are not a host”; given the above our house was not sprayed. I asked Roger what was the cost for his visit and advice, to which he replied “No charge” for his time and knowledge/advice. Many Thanks, Roger, for your time and expert advice, we are both so grateful to you and your Company for all your help and expertise, regarding this worrying situation, which I have not had to face before. We would both thoroughly recommend Pest Defence to anyone who finds themselves in this situation, best wishes Tony and Karen.

1 year ago
Anonymous

Excellent service. Roger phoned pretty much immediately to discuss the problem I had emailed through. He gave sound advice on what we could do ourselv ... es to rid our chimney of flies caused by a dead bird and reassured us that someone would come out to help if the problem persisted. He was pleasant, friendly and very obviously knew his job. I would 100% recommend this company and would definitely contact them again should another problem arise.

1 year ago

Remote Help & Advice

Anonymous

Anonymous

Melanie Hutchinson

Julia Reynolds

J

Anonymous

Tony & Karen

Tony And Karen

Tony And Karen

Anonymous