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Great service . Helpful and efficient
1 month ago
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Contacted 3 companies when I saw a rat in the garden. Left 3 messages and within half an hour Pest defence had returned my call and listened to my message. From there on in I can honestly say, this has been 5 star service. Professional, on time, did what they said they would do and more and above all Andy Lock their representative was a quite frankly brilliant, affable and a really nice man. Will have them back at the drop of a hat. Thank you Andy and Team
2 months ago
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Charles came over to release a pigeon that had fallen into our chimney and was stuck in the fireplace. He was quick, professional, took the necessary safety precautions and released the bird without any harm. Very grateful and would definitely recommend their services!
7 months ago
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Brilliant & inteligent too. guy knew exactly what the infestation was , very clever & helpful ,many thanks
1 year ago
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We phoned and booked Pest Defence after finding both Flea bites and Fleas in our house which had been brought in from the garden on or clothes. Roger came along as arranged and began by asking questions (we had no pets) he gave us lots of useful information regarding Flea infestation and confirmed that we did not need to have our home sprayed as there was no “host animal” present and that any Fleas still present (probably Bird fleas not Foxes) would not be able to breed, without a host. Any Fleas remaining would naturally die off shortly “humans are not a host”; given the above our house was not sprayed. I asked Roger what was the cost for his visit and advice, to which he replied “No charge” for his time and knowledge/advice. Many Thanks, Roger, for your time and expert advice, we are both so grateful to you and your Company for all your help and expertise, regarding this worrying situation, which I have not had to face before. We would both thoroughly recommend Pest Defence to anyone who finds themselves in this situation, best wishes Tony and Karen.
1 year ago
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We phoned and booked Pest Defence after finding both Flea bites and Fleas in our house which had been brought in from the garden on or clothes. Roger came along as arranged and began by asking questions (we had no pets) he gave us lots of useful information regarding Flea infestation and confirmed that we did not need to have our home sprayed as there was no “host animal” present and that any Fleas still present (probably Bird fleas not Foxes) would not be able to breed, without a host. Any Fleas remaining would naturally die off shortly “humans are not a host”; given the above our house was not sprayed. I asked Roger what was the cost for his visit and advice, to which he replied “No charge” for his time and knowledge/advice. Many Thanks, Roger, for your time and expert advice, we are both so grateful to you and your Company for all your help and expertise, regarding this worrying situation, which I have not had to face before. We would both thoroughly recommend Pest Defence to anyone who finds themselves in this situation, best wishes Tony and Karen.
1 year ago
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We phoned and booked Pest Defence after finding both Flea bites and Fleas in our house which had been brought in from the garden on or clothes. Roger came along as arranged and began by asking questions (we had no pets) he gave us lots of useful information regarding Flea infestation and confirmed that we did not need to have our home sprayed as there was no “host animal” present and that any Fleas still present (probably Bird fleas not Foxes) would not be able to breed, without a host. Any Fleas remaining would naturally die off shortly “humans are not a host”; given the above our house was not sprayed. I asked Roger what was the cost for his visit and advice, to which he replied “No charge” for his time and knowledge/advice. Many Thanks, Roger, for your time and expert advice, we are both so grateful to you and your Company for all your help and expertise, regarding this worrying situation, which I have not had to face before. We would both thoroughly recommend Pest Defence to anyone who finds themselves in this situation, best wishes Tony and Karen.
1 year ago
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Excellent service. Roger phoned pretty much immediately to discuss the problem I had emailed through. He gave sound advice on what we could do ourselves to rid our chimney of flies caused by a dead bird and reassured us that someone would come out to help if the problem persisted. He was pleasant, friendly and very obviously knew his job. I would 100% recommend this company and would definitely contact them again should another problem arise.
1 year ago
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Phoned for advice re bees getting into a hole in the wall of my house. Received very clear advice and this was confirmed when the bees moved away, no need for physical action.
1 year ago
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Had a few unidentified and uninvited guests in our loft so I called around for a few quotes. Although Charles from Pest Defence was not the first person I spoke to, or indeed, the cheapest, he won our business by being informative, polite, and helpful from the get-go.
He visited us three times, and based on our description, first thinking our guests may be squirrels (putting down traps), then when these were unsuccessful, aiming for mice (putting down poison), he managed to rid us of whatever the source of the noise was.
He was courteous and helpful in every single one of our interactions, kept to the agreed times, was flexible, took great care when carrying out his job.
The service Charles provided, especially with the added complication of a country-wide lockdown being in place during this period, was excellent.
While I hope I will never have to see another pest control professional in my life, and I do mean this in the nicest possible way, if I did have a need for one, I would opt for Pest Defence again!
1 year ago
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